Shipping & Returns

Shipping Policy

We roast your coffee so that you receive it at the beginning of its optimal time for consumption, about 2 days after roasting. Orders are received instantly and if received by 7am Hawaii Standard Time, they roast and ship as follows:

Ordered Sunday, Roasted Monday, Shipped Tuesday
Ordered Monday, Roasted Monday, Shipped Tuesday
Ordered Tuesday, Roasted Monday, Shipped Tuesday
Ordered Wednesday, Roasted Monday, Shipped Tuesday
Ordered Thursday, Roasted Monday, Shipped Tuesday
Ordered Friday, Roasted Monday, Shipped Tuesday
Ordered Saturday, Roasted Monday, Shipped Tuesday

Life happens, if you need something sooner, please call 808-845-1700 or email orders@konacoffeepurveyors.com and let us know how we can help.

We charge a standard, flat-rate shipping fee of $5 for the contiguous United States. For other destinations, or if you want it sooner, you can select other rates through USPS or FedEx at checkout. 

If you have questions about shipping, please email orders@konacoffeepurveyors.com and we will be happy to help you out. 

Return Policy

We roast all coffee to order. As such, we do not accept returns on any coffee purchases. Defective merchandise in original packaging with purchase receipt may be returned within 60 days for a full refund. Used non-defective merchandise is not returnable. Should you have any questions about an order, please contact us at orders@konacoffeepurveyors.com or 808-845-1700.